Delete your account

This page explains how to delete your Eayni account and everything stored with it. Eayni is operated by Eayni, Ru Parelaan 199, 3527 LJ Utrecht, Netherlands (KvK 42136139).

If you still have the app

This is the fastest way and it takes effect immediately.

  1. Open Eayni
  2. Go to Settings
  3. Tap Delete my account
  4. Confirm

You do not need to contact us and you do not need to give a reason.

If you no longer have the app

You do not need to reinstall anything. Email info@eayniapp.com from the address or with the phone number you signed up with, and ask us to delete your account.

We will confirm your request, delete the account, and write back to tell you it is done. We respond within one month, and normally within a few days.

What gets deleted

Deleting your account removes:

This cannot be undone. Eayni signs you in anonymously, without a password, so a deleted account cannot be recovered — not by you and not by us.

What we keep, and for how long

Residual copies in encrypted backups age out within 30 days. Beyond that we keep only what we must for legal or safety reasons, such as abuse reports. Nothing from a deleted account is used for matching, analytics or any other purpose.

Removing yourself from the waitlist

If you signed up on this website but never created an account in the app, email info@eayniapp.com and we will delete your entry.

Your other rights

Deletion is one of several rights you have under the GDPR. You can also ask for access to your data, correction, restriction, portability, or object to processing. The Privacy Policy explains each of them, and you can exercise any of them via info@eayniapp.com.